Business Email Etiquette

Email is a primary form of business communication. Following proper etiquette ensures your messages are professional, clear, and effective.

Essential Email Components

• Clear subject line: Be specific and descriptive
• Professional greeting: Use appropriate salutations
• Concise message: Get to the point quickly
• Professional closing: End with appropriate sign-off
• Proofread: Check for errors before sending

Best Practices

• Respond within 24-48 hours
• Use professional email address
• Avoid ALL CAPS (perceived as shouting)
• Include context when replying
• Use CC and BCC appropriately
• Keep attachments reasonable in size

Common Mistakes to Avoid

• Vague subject lines
• Overly casual tone
• Forgetting attachments
• Reply all misuse
• Poor grammar and spelling